Returns & Exchanges
At Giving Tree, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return window for items in their original condition. If your piece isn't the perfect fit for your space, our streamlined process ensures a hassle-free resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully repackage your items in their original Giving Tree boxes, ensuring all hardware and assembly instructions are included.
- 3.Affix Shipping Label
Print the prepaid return shipping label provided via email and securely attach it to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
